Streamyx Troubleshooting Guide
1. Make sure u have the detail of your Streamyx Account.
Who is the registered person, username and etc… Because they will ask for authentification.
2. Know how you connect to internet
Check whether u are connect automatically or manually.
Automatically means after switch on your PC and modem, it will automatically establish your line and u can straight away open browser and surf net.
For manual, u have a shortcut icon regarding your streamyx connection. Each time u want to connect to internet, u have to double click the shortcut icon, put in your username and password, click connect, once establish then only u can open browser and surf net.
3 . Troubleshooting your connection
a.) Streamyx line
Make sure the Streamyx line is available on your modem. There is a “DSL” LED on your modem indicate your line, it must be “on” stable without blinking then only consider line is available. After the line is available, for manually connection, then only u can login & connect. For automatic connection, normally there is another “PPP” LED on your modem, it will become “ON” means the connection is established and u can start online.
If the line is blinking, try bypass your splitter, make a standalone connection from wall socket to your modem. This is to make sure the splitter is ok and not faulty.
b.) Phone line
To check the line, u can just plug to phone line to your phone, pick up the phone and u will listen some tone “do………… ” This mean the line is available and the phone line is ok. If no tone, try change another phone and test again.
c.) Network connection
Once make sure phone line connection is ok, we now move to network connection. For network, they will be 3 types. There are using network , USB , or wireless.
For network cable, go to network connection–>right click and choose status. It will show whether your network is connected to your modem or not. If not connected, click the support tab on your LAN status to check whether the network setting is correct. Normally modem have DHCP feature which will automatically assign ip address to your PC. If couldn’t get ip address, try restart both your pc and modem.
U can also go to run–>type “cmd”–> dos shown up–> type “ipconfig/all” to check your ip setting. If connection is ok, you can ping your modem gateway.
For USB, try unplug and plug back your usb cable and make sure driver is installed to your pc. If cannot detect, try unplug other USB device and try again.. USB is very sensitive and not so reliable, therefore dont ever buy USB modem…
For wireless, make sure your wireless is enable on your desktop or laptop pc. Driver is installed properly and u will be detecting wireless network.
d.) modem problem
Check your modem status, such as Power LED and etc. If your modem is ok, then you should be able to login to your modem default gateway.
4. Account problem
Finally if u meet this kind of situation where above line, modem and networking connection are all tested Ok, but your cannot login to your account, error 678 occur for manual connection or “PPP” not available for automatic connection”. This might be your account session hang on system which require to call them to reset your port. Well, before call them up, u can try off your modem, unplug the power adapter and phone line, wait for 15~30 mins, then reconnect again. Sometimes it can resolve the problem. If still cannot, then you have no choice but to call the hotline.
hanneng
May 1, 2007 | 12:36 PMHi Didi,
good basic troubleshooting guide for most Streamyx users.
didi
May 1, 2007 | 11:29 PMThis is what i’ve learned through my experiences~~~
Nowaday the hot line is getting useless… They not allowed to reset port on the spot.
The hot line only used to lodge a report so that after 1 or 2 working days then only technician will reset the port…
For new user, kindly change your Streamyx default password to avoid account being used and resulting session hang…
confused
May 7, 2007 | 7:08 PMHi, great article. However, i still having some question regarding Streamyx and Vista.
How do u guys connect streamyx to pc with Vista?
I bought a new pc with vista recently. and i connect it to my router. since my router has 4 ports, so, i connect one port to my old pc, and another port to my new pc with vista. My streamyx line is stable. The problem now is, i CAN online with my old pc, BUT I CANNOT online with new pc with Vista!! Is it something wrong with the configuration of my new pc? For your info, my line is automatic establish.
didi
May 7, 2007 | 11:56 PMWell, try connect your modem directly to your Vista PC. If can online, mean your router the main cause.
I afraid that your router might not be compatible to run in Window Vista.
Try check your router see whether need to update firmware in order to run in Vista.
EDD!E
June 10, 2007 | 3:06 PMI also face the same issue as confused …
I believe it was something related to that “tunnel adapter” setting.
If you check in ipconfig /all, you will see a lot of tunnel adapter is disconnected.
And I search several site, it was something related to “virtual” connection. So it might cause some issue.
Now I still can get this issue solve, and it has been 3 weeks down the road.
Jeff
June 20, 2007 | 11:12 PMHI
I have recently installed Vista on my machine and as usual streamyx is not working.
The ADSL light is stable but when i click the adsl connection icon (usb modem) the page cannot be found.
The worse thing is that when i called TM NET, they have no clue how to configure streamyx for Vista and have no instruction on Vista.
Has anyone found a way to solve this issue with Vista.
didi
June 20, 2007 | 11:43 PMYour USB modem require installation of driver…
U have to check whether your modem’s manufacturer got release driver for window vista or not…
izatt
July 23, 2007 | 8:28 PMi call TM NET…they said i must reset and disable auto on that modem…
how to do that…..anyone know…please help me….
i use modem TZ3200u
didi
July 23, 2007 | 10:27 PMCheck your default gateway, login to your modem and u can disable the auto on.
Angel-Pg
August 7, 2007 | 3:59 PMHi, I jz bought a new laptop with Vista installed. I use back the same CD which install the streamyx on windows XP but cant even recognize my laptop’s requirement. Is it because that streamyx is not suitable and available for newer version of Windows?
didi
August 7, 2007 | 8:03 PMNo. Is because of the cd driver doesn’t support Vista.
Without the cd u also can access streamyx.
What u need to do is to create a dialer. Insert your streamyx id and password and that’s all.
NH
September 28, 2007 | 12:53 AMHave similar problem. Bought new laptop with Window Vista Basic. Created a dialer. Still cannot connect to streamyx.
Diagnose the problem, it says :-
There may be a a problem with your domain name server(DNS) configuration.
Anyone can help with this?
thanks
didi
September 28, 2007 | 1:45 PMDear NH,
Under the network connection, IPV4, set the dns for streamyx.
202.188.0.133
202.188.1.5
miss81
October 4, 2007 | 9:26 AMhi,
i think the best way to use streamyx with windows vista is to configure your modem as autodialer. this means everytime u want to use streamyx, u dont have to dial, it will automatically connect.tell me which modem you’re using and i will assist u on how to configure auto dialer using we based…:)
didi
October 4, 2007 | 12:14 PMAuto dial is the best way to connect to Streamyx, but unfortunately not every type of modem support this features. Some bridge modem have to create a manual dialer in order to connect to Streamyx.
miss81
October 8, 2007 | 10:08 AMactually, u can disabled the bridge mode and create PPP session.I think almost all ADSL modems can be configured that way..:)
didi
October 8, 2007 | 1:21 PMdear miss81, it can be configured to PPPoE rather than bridge, but not all modem are supported. Some more this require some knowledge. Some user not even know how to login to modem setting…
Streamyx Customer
October 18, 2007 | 1:21 PMHello, the ACT light on my ZTE modem is stuck (always on). LAN light is off and DSL is on. I turned the modem off and restarted but no change. I get error 678 everytime. All troubleshooting attempts did not help. Streamyx tried to reset it but no change. Could it be a faulty modem? Thanks
didi
October 18, 2007 | 3:57 PMLAN light off means no network connection between your modem and PC.
Once turn on the modem, the LAN light suppose to ON.
This might be cable problem, or either your modem erthernet port not working or your PC’s erthernet port.
Streamyx Customer
October 18, 2007 | 4:07 PMHi Didi, thanks for the reply. The computer does recognize that there is a connection to the modem (also changed cables but no difference). I also tried 2 different PC’s but same issue. Usually when I power up the modem it goes throgh a few seconds of initialization and led lights start to blink. Now it seems the ACT light is stuck as it never changes when I power off and on. Thx
Heather
October 18, 2007 | 4:35 PMAnyone knows price of an Aztech DSL 605EW and where to buy one in PJ or KL???
didi
October 18, 2007 | 7:24 PMDear Heather,
This modem cost around RM 208 at Perak.
For KL price, it will be cheaper…
At KL, u can get it at famous place such as Lowyat Plaza, DigiMall and etc…
didi
October 18, 2007 | 7:30 PMDear Streamyx Customer
If connection no problem, that’s it might be your TCP/IP problem.
For ZTE modem, during startup, the ACT LED suppose to be stable, when u start open website browsing or downloading, then only the ACT LED start blinking.
For your case, u need to manual use dialer to login to streamyx right ?
Dialer contains your streamyx username and password.
During connecting, it appear error 678 ?
Because for error 678, it generally means that your TCP/IP stack is corrupted and needs to be restored. There are a few things to try:
# First and foremost, restart your computer, and wait until all applications and services are finished loading before trying your connection again.
# If you have Windows XP you can use the “netsh” command to reset your tcp/ip interfaces. Click “Start” then select “Run”. In the box that appears, type “cmd” and click the “OK” button. When the command window appears, type “netsh interface ip reset log.txt” and hit the enter button. You can now type “exit” in the command window, and hit the enter button. Restart your computer and try again.
# If the above solutions do not solve your problem, reinstall your adapter drivers, or tcp/ip drivers.
anne
October 19, 2007 | 10:22 AMHi.. I can view the wireless network on my laptop, but when I connect it always says “limited or no connectivity” why is this? how do i correct it?
didi
October 19, 2007 | 12:43 PMDear Anne,
U need to check the network configuration. If network configuration and modem also no problem, probably your OS problem.
Sometimes network setting corrupted also will resulting limited or no connectivity. U can recover it by reinstall or restore your OS.
izaqt
October 27, 2007 | 1:34 AMi can’t access my streamyx at laptop.i used win xp.but when i try to dial the streamyx, the error 678 appears. and i call hotline, they said,my account is stable and funstioning.i need to disabled the another network on my laptop.how to do that?actually my laptop have 3 network card and 1 modem.i already disabled the unnecessary network.but it’s till have error 678. and when i check the properties of my streamyx connection, it not show the network card at the general.why dis happened.plsss…anyone help me.
didi
October 27, 2007 | 12:09 PMDear Izaqt,
what brand and model of the modem u r using ?
This is the 1st time i heard that there are 3 network card / erthernet port on laptop.
what is your laptop brand n model ?
izaqt
October 27, 2007 | 9:14 PMi’m using the adsl modem 2/2 db102 from tmnet.n my laptop have 1 modem:-ac97 soft data fax modem with smart cp n have 3 network adapter:-1394 net adapter,intel(r) pro/wireless pci fast ethernet nic and realtex rtl8139 family pci fast ethernet nic. i’m using hp pavilion notebook. but…what i’m confius here is, when i’m try to connect the streamyx account, at the first step to check my modem and network connection. it’s passed.but for the 2nd step, it’s cannot detect my network even i’m already disable unnecessary network such as wireless and 1394 net adapter. why it’s still prompt error 678?
didi
October 27, 2007 | 10:31 PMYour laptop only has 1 erthernet port which is realtex. U can know it because there is only 1 RJ45 port.
U need to make sure that your LAN network is obtain an ip automatically and set streamyx dns which is 202.188.0.133; 202.188.1.5 under TCP/IP.
U can also refer to your modem manual, if your modem is connected with your LAN, then u should be able to ping the default gateway 192.168.1.1 or open browser, under address tab type ” 192.168.1.1″ then u can login to modem web config.
U can get the modem manual at below site.
http://www.riger.com.my/DB102.html
Your modem is support PPPoE mode. Where u can store your streamyx username and password in the modem. Once u on the modem, it will automatic connect to streamyx and start online. This way u can skip the dialer part.
izaqt
October 29, 2007 | 9:42 PMi’m try what u told me above. but my connection still failed.when i’m set as ppoe mode, it’s appear internet gateway at network connection.my LAN is connected but the Internet Gateway disconnected. why it’s happened? all the data is correct. usrname and password enter are correct.but it’s still cannot connect my streamyx account.when i’m click to connect the internet gateway,is running and at the last it’s prompt “connection failed”. or is it my adsl modem has problem?
didi
October 30, 2007 | 12:26 AMAfter setup as PPPoE mode, u no need to login to streamyx using dialer.
Once u on your modem, it will automatic get the line and connect to streamyx.
If still cannot, then u have to call streamyx hotline to assist u.
Aizat
November 13, 2007 | 2:46 AMHelo didi,
Yups. My brother use the same method as yours. He use the D-Link Wireless Router with Adsl Modem. He just need to set up on the router and the router will dial automatically.
I use Jaring Wireless Broadband here.:-)
AhPooh
December 6, 2007 | 2:11 AMhi didi,
recently my streamyx (rm66 package) connection become very slow, and sometime disconnect too (for a while and reconnect back in a few minutes). before this when i ping smtp.jaring.my -t with command prompt, the return time is 24ms (normal speed) but last week when i ping the same address i get 48ms, and today 64ms. it become slow n slow. Please kindly advise! thanks a lot.
didi
December 6, 2007 | 1:13 PMdear AhPooh,
Well, streamyx speed is always changing, sometimes fast and sometimes slow… From your modem, try to see what kind of ip u get? If u dont know how to check, once your surf my website, the ip will be available beside amazon.
Different ip u get give difference speed. such as 6x.xxx, 2xx,xxx. 6x is the most common we usually get. But 64ms and 24ms is not big difference…
Some more the jaring.my is local, u should also compare it will oversea.
Other than that, try check your line condition through your modem. U can refer to below post:
http://blog.diyersitzone.net/2007/10/28/streamyx-line-condition/
AhPooh
December 9, 2007 | 8:03 PMhi didi,
thanks for your explaination, after i follow the way that from the link given, i found that my internet connection speed is
DS Line Attenuation 63
> 60dB or above is bad and will experience connectivity issues
any advise to improve the performance?
Thanks a lot.
didi
December 9, 2007 | 9:58 PMDear Pooh,
If so high, that’s mean your phone line might need to change or your area is located too far from the coverage. If u keep going having connection problem, then u should write to TM Net and inform them your problem so that they can check whether is your side problem or their problem. Remember to print screen your line status in your mail and attach to them.
TycooN
January 14, 2008 | 12:48 AMi just bought a aztech dsl 605ew wireless router modem 2/2 .. im using RM66 streamyx package. when i try to configure the router, i tried the quick starter dialer but still cannot connect. it comes out error “make sure dsl light is on and stable. make sure password and username is correct or check with ISP” but if i use back my old modem means no problem that show my account no problem.
can anyone guide me how to configure manually at “Advanced>WAN>New Connection” and other necessary configuration??
can means email it to my personal mail.. thipan_2021@hotmail.com
your help will be appreciated. Thanks.
didi
January 14, 2008 | 12:12 PMThe quick starter dialer is created for old modem?
Different modem require different network settings…
U can refer the user manual for your aztech 605ew.
http://www.aztech.com/retail_malaysia/tech_support/dsl605ew.html
1. Make sure network setting/ TCP/IP is set to default, which is auto assign ip.
U can refer back manual on this setting.
2. Login to your Aztech modem web manager ( type”192.168.1.1″ on your
browser url, the default username & password is “admin” )
3. From the basic menu, click quick start.
4. Enter your streamyx username & password.
Username = xxx@streamyx
5. When u connection attempt is successful, basic home page with the.
information of your line status will appear.
* This kind of modem different with your old modem, it can save your
streamyx account information. Once the dsl line is stable, it will automatic
login your account, and u can start using it. No need to use dialer…
tee
April 22, 2008 | 6:31 PMi’m facing a LAN problem,i hv tried reinstall my network adapter driver but doesn’t work…….iwant to disable my LAN it will appear
“it is not possible to disable the connection now.the connection maybe using 1 or more protocols that do not support plug and play, or it hv been initiated by another user or the system account.”
wat problem is it???
one more question i would like to ask is how to disable auto connecting and switch to manual connect???
my friend help me to set up but my lan problem cause the speed is tooslow……….
pls help me……
tee
April 22, 2008 | 8:14 PMi got LAN problem, it always show limited or no connectivity, i try to reinstall the network adpater driver but still show no progress….my fren help me to reset the setting and reinstall OS{XP PRO}but it still the same….pls help me…
didi
April 22, 2008 | 9:04 PMIf your network card is working, and your Window XP OS also no problem, perhaps is network settings between your modem and pc resulting “connectivity limited” problem.
What i encountered before, some modem require u to manually setup ip address and gateway.
What kind of brand and model of modem you’re using?
What is the current ip address and gateway?
Currently is using auto connect?
heck
April 29, 2008 | 8:11 AMCan anyone help how to resolve internet connection failed. My wireless icon on the PC says receiving strong signal but The internet light on the Aztech is red.
So i cannot get online.
Is this a problem with the Aztech
didi
April 30, 2008 | 5:49 PMDear Heck
What is the model for your Aztech Wireless Router Modem?
123
May 5, 2008 | 8:28 PMhey i need help here,hmm
how do i configure my modem (DB102 ADSL 2/2 Modem) with my router(Aztech 802.11B/G BroadBand Router[54Mbps])?
123
May 5, 2008 | 8:32 PMsorry the router model is Aztech WL730RT4 802.11B/G BroadBand Router[54Mbps]
didi
May 5, 2008 | 9:03 PMDear 123,
1st, set your modem to PPPoE mode where it u need to insert you streamyx username & password. Everytimes u switch on, it will auto connect for u.
How to set u can refer to your manual or download at below link.
http://www.riger.com.my/SmartConfig Installation Guide for DB102 Modem.pdf
2nd, connect the network cable from your modem to the Aztech router WAN port. Your pc network cable connect to one of the LAN port of the Aztech router.
Enter Aztech router settings. ( http://192.168.1.254 )
Follow the setup wizard, on the WAN interface choose “PPPoE”, then continue setup wireless security u prefer.
The startup guide and manual can be download at below link.
http://www.aztech.com/retail_singapore/tech_support/wl730rt4.html
akusiapa
May 9, 2008 | 1:40 AMwell… First…hanks for all the tips…
i’m using riger DB102… follow all the instruction and tips… still nothing
until…
i call helpline… before anyone answered… i got streamyx connected…
so… i hang up… instantly lost connection…
so with a little experiment… i found out, evertime my phone line in use/engage, i got streamyx. Once i hang up, connection lost.
what do you think???
didi
May 9, 2008 | 9:44 PMdear akusiapa,
did u try took out the splitter and direct plug the phone line to your modem?
Other than that, is it the main line u r using for streamyx ?
Because from main line, we use splitter to separate out the voice line and data line where the voice line connect to phone while the data line connect to modem. Then only we can use phone and streamyx at the same time.
don85
May 12, 2008 | 1:40 PMhi, anybody can help me?
i have just subscribe streamyx in combo and self install package. the problem is
the led on modem is still blinking. i have checked all connection and did direct connection but still cant resolve it. any suggestion?
didi
May 12, 2008 | 10:18 PMDear don85,
Did TM send technician to setup your phone line?
To test your phone line, c whether there is dial tone when u plug it to single line phone…
If line ok, probably they not yet setup internet connection for you.
don85
May 13, 2008 | 7:57 AMthx for immediate reply, didi.
Actually the fixed line existed for more than a decade before i apply for streamyx and it is on my father name. I have tested the line and seem nothing wrong with it. Furthermore i have tested the modem at my office and its working fine. I have called the TM and they said everything on their side is ok.
didi
May 13, 2008 | 5:43 PMDear don85,
Normally it takes few working days for the account to be activate.
To check whether your account is active, u can login using your streamyx username and password on below link.
https://tmbill.tm.net.my/SelfCare/Maintenance/selfcareLogin.jsp
If u able to login means that your account is activated.
* Confirm that the phone no. u used to apply streamyx is the same as your current phone no…( I know this is a stupid question , but just to confirm.. hehe )
If account is active, u can proceed to below stage.
Since u tested your modem and is in working connection, u can try below steps.
* Make a direct connection from the wall socket straight to the modem, bypassing the splitter.
* Try using another RJ11 (telephone cable)
* Lastly, call them up and shoot them email… haha
don85
May 14, 2008 | 7:29 AMtanx didi…
my problem has solved. yesterday i did called them and they said they have done with some troubleshoot. they also told me to restart the modem.
DONNA
June 9, 2008 | 12:34 PMYeah u have to call them. They will reset the port. I also faced the same problem. I called them up and the next day i can be connected already. They will say they will do the report in 2 working days and so forth but actually, once you make report they will do the resetting immediately.
Only later the technician will call you up to check whether everything is ok or not. if ok, no need to ask him to come la.
cheers..!!
one_guy
June 11, 2008 | 3:59 PMHi didi..
I bought a new Aztech DSL605EW.
The problem is, i can’t connect to streamyx.
I already register my account for 2 weeks and already activated.
But my DSL LED cannot on.
I already call streamyx hotline,but they said avereything ok o their side..
So,what’s the problem?
didi
June 12, 2008 | 1:15 AMDear one_guy
Your DSL LED on your Aztech DSL605EW is not “on”, that’s mean is blinking?
There are few points u can check:
Confirm your account is activated by login to your streamyx account:
https://tmbill.tm.net.my/SelfCare/Maintenance/selfcareLogin.jsp
Setup Problem
Refer back your aztech manual on how to setup, make sure
streamyx id = xxx@streamyx with correct password
VPI = 0
VCI = 35
Line problem
Make sure the phone line u subscribe is correct and is working with dial tone where u can call out, directly connect your phone line from wall socket to your aztech wireless modem
Port problem
Port problem where u need to ask them to reset port, or your side phone line problem.
one_guy
June 13, 2008 | 8:02 AMThe DSL LED not on means the LED totally off.
Already check the streamyx account,and i can login to the link given.
Already connect directly to wall socket,still the DSL LED does not on.
didi
June 15, 2008 | 8:31 PMdear one_guy
In that case, i think probably your modem is giving problem such as wrong modulation and settings or your phone line problem. Coz normally when plugged phone line to modem, dsl LED should blinking if getting signal, once established then became solid state.
alex
June 24, 2008 | 6:38 PMI,m having problem with my aztech model DSL605EW, the modem internet light is red. power, ethernet ,wireless and dsl light is green, before that i’ve no problem with my connection.
it happend while i’m surfing the internet and the internet light when red suddenly. is it because of a modem failure or something esle. i’ve tried changing phone cable, connecting directly to phone line without using the pots splitter and still having the same red light on my internet(modem). please help, Thanks.
one_guy
June 25, 2008 | 2:59 PMThanks didi for your comment.. Problem solve now. But actually the problem is TM not seting jumper and port for my streamyx line before this. So,after TM seting jumper at nearest direct chain,the problem solved. My LED modem now already on…
didi
June 25, 2008 | 3:26 PMAccording to your device model, the LED suppose to be as below.
LED Indicators :
- 1 x “Power” LED (Green and Red LED)
- 4 x Ethernet Link Status (Green) LED
- 1 x “Wireless” LAN Link/Activity Status (Green) LED
- 1 x “DSL” Status (Green) LED
- 1 x “Internet” Status (Green and Red) LED
For the internet status, i suppose that green light means OK while red light means problem. U can check your device manual to double confirm.
If really internet problem, u can go to your device web manager to check the internet connection status.
Nanako
June 25, 2008 | 6:48 PMAlex, I’m using the same router as yours. aztech DSL605EW. I also getting the same problem with u. After doing try and error with my pc and router, i found that the problem caused by a firewall. try to disable/ turn off router’s firewall and also windows firewall. restart ur pc and connect again. just try it.
Nanako
June 25, 2008 | 6:51 PMsomething wrong with my ip address. I’m using streamyx and the comment flag should be malaysian flag. But why it showing australian flag???
didi
June 25, 2008 | 7:49 PMdear nanako,
did u use any proxy server?
didi
July 6, 2008 | 7:02 AMSry Orange, i mis-deleted your post…
Currently im using Aztech DSL600EU combo also, with Vista ultimate, but i’ve setup my modem as PPPoE connection where it will connect once i switch it on. Thus, i do not have any issue on it.
hlk
July 7, 2008 | 4:53 PMi using aztech model DSL605EW, the modem internet light is red. while the dsl light became stable and power, ethernet ,wireless and dsl light is green. Thus, i can’t test my internet connection ( on web manager) and i try to using another modem, which is supply by TM is ok… Pls help me……thx
didi
July 8, 2008 | 10:15 AMDear HLK
If using old modem is working, means that your internet line is OK. That’s mean configuration problem with the new Aztech modem.
Did u check your IP setting? such as gateway. If IP setting is correct, u should able to login to your Aztech Web manager.
Try follow the setup guide on the manual to setup the modem.
hlk
July 8, 2008 | 11:06 PMDear didi, thanks for your reply!!
The Ip Setting is Ok and i also can go through the Aztech Web Manager Configuration Page, but i unable to do the internet connection While the internet light turn red…
Alex
July 8, 2008 | 11:58 PMOk thanks guys for the help… That day the internet line was down for 12 hrs, my friend also got no connection. now dwnloads speed 160 - 170kbps(bitcomet). Thanks again.
SSB
July 16, 2008 | 10:03 AMHI there
Need a favour here…
I just bought a laptop with window vista….and a D Link router w built in ethernet modem…
I tried to do setting for streamyx but connection failed…..my LAN and DSL light is on…The Streamyx CD not working…
Can i know wats the prob….
how do u set the TCP/IP number…
Thanks
didi
July 16, 2008 | 10:22 AMHi SSB
Make Sure
streamyx id = xxx@streamyx with correct password
VPI = 0
VCI = 35
* above values is very important, u can refer my previous post.
http://blog.diyersitzone.net/wp-admin/post.php?action=edit&post=303
U can ignore the streamyx cd.
To set TCP/IP, go to:
Network and sharing center –> Local Area Connection –> View Status–>properties –> TCP/IP v4 –> properties
SSB
July 17, 2008 | 10:07 AMHi
Thanks for the responds Didi..
Yest nite i tried to configure my D Link router….but when i type http://192.168.1.1 at the web browser a window prompts tat im not connected to internet and the page not available offline…
wat is the prob anyway?
Thanks
didi
July 17, 2008 | 12:30 PMDear SSB
What model is your DLink router? My model is DI-524UP where the gateway is “192.168.0.1″. Pls confirm it. If the gateway no problem, then u need to check your vista TCP/IP setting, make sure is automatic obtain ip. Or u can manually configure the IP settings.
SSB
July 24, 2008 | 10:17 AMMy connection is ok now…Thanks Didi
SSB
July 24, 2008 | 12:26 PMHi
Now I want to know how to create wireless network connection and also blutooth connection?
didi
July 24, 2008 | 9:45 PMDear SSB
U can refer to your router manual on how to setup wireless. But make sure your dlink is wireless router. Different brand of devices the setup configuration is vary. So, the easier way is to refer back the manual.
victor
November 27, 2008 | 9:16 AMI am using Aztech DSL605EW modem. The light at the internet there suddenly become RED and cannot connect to the internet.
I check with TM Streamyx which my line is active, I restart the modem or direct plug the cable to main line still remain the same problem.
Please help, thanks
didi
November 27, 2008 | 6:38 PMDear Victor,
In your case, either your modem problem or line problem. To determine line problem, u can login to your wireless router config, check the line condition. Or, u can straight away contact streamyx support at 130889515.
kwang
Yesterday, 1:09 PMI recently jz reset my router to default setting becoz i wanna do some changes to the router setting. Prblem happened when i configured my router again. I can connect to the router thru wireless, but i cant connect to the modem - thus i cant connect to the internet. My router status there states that there in no PPPoE connection. I double checked my Username n Password and tried again, but still cannnot. Is there anything i can do to check the modem hardware to ensure it is allright??? thx/
didi
Yesterday, 5:23 PMDear Kwang, what kind of brand & model of your modem & wireless router? After reset your modem, u should direct connect your PC to your modem ( using network cable)and configure PPPOE settings. Once everything is done, restart your modem and test again. If PPPOE is working normally, u can direct to access internet. Then only u connect your modem to your wireless router.